The field of Property Management is complex, and it takes an extremely long time for an employee to gain the knowledge necessary to be comfortable enough to answer questions from tenants and owners.

Our company is developing a mobile app to engage our staff and need content for this app. Therefore we need someone to research the most commonly asked questions by landlords on several Facebook real estate investment groups, and record those results into a spreadsheet.

This will involve:

• Conduct research of existing Facebook and other internet resources (example: Bigger Pockets) for the most commonly asked questions by self-managing landlords
• Create a table of these Q&A and FAQs
• Rank each entry according to the most popular/common questions asked.

By the end of the project, students should complete the following list of activities:

• Familiarize themselves with existing Facebook groups
• Conduct appropriate research
• Record results into a spreadsheet

Final deliverables should include:

• Final report on findings
• The completed spreadsheet of all FAQs

Students will work directly with our Training Manager and Quality Assurance Department. There will be weekly check-in meetings, in addition to Zoom Q&A sessions.