Customer Onboarding Notifications

Closed
Minivillage
Vancouver, British Columbia, Canada
Mark Boardman
CEO
(13)
4
Project
Academic experience
80 hours of work total
Student
Vancouver, British Columbia, Canada
Intermediate level

Project scope

Categories
Communications Project management Software development Databases
Skills
client onboarding marketing bubble.io hypertext markup language (html) workflow management cascading style sheets (css)
Details

In relation to the company's community platform, create and implement a series of customer onboarding, notification, transaction, and marketing email templates using Sendgrid dynamic emails, which integrate with the existing platform in Bubble.io. The goal is to provide users with information and updates to increase adoption, activation and engagement with the platform.

Deliverables

- Compile a complete list of onboarding, notification, transaction, and marketing emails needed at each step of the customer journey on the Minivillage platform, from signup to retention.

- Create visually appealing and on-brand email templates (in HTML and CSS) for each email in the list, using the Minivillage tone of voice and language.

- Implement all email templates within Bubble using dynamic workflows and expressions.

- Work closely with Minivillage team members to communicate progress as well as receive approvals for each email template created.

Mentorship
  • Supported by the Minivillage product team with weekly video check-ins and sprints
  • Supported by resources from the CEO to execute on deliverables
  • Invited to host brainstorming sprints with the Minivillage team
  • Invited to join strategic meetings and team Town Halls


Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Good health and well-being

About the Community Partner

Community Partner
Vancouver, British Columbia, Canada
2 - 10 employees
Technology, Education, Hospital, health, wellness & medical
Representation
Minority-Owned Small Business Immigrant-Owned Community-Focused

We're Minivillage (minivillage.ca) a Vancouver-based social purpose company supporting meaningful connections in communities, neighbourhoods and cities.

With evidence-based community science, we support face-to-face meaningful connections in small networks and foster a high level of trust in our communities.

🌟Our vision is to support resilience and well-being through meaningful connections and practical services on every street.

🎯 We're on a mission to create the best community-building model and tech platform for Canadian residents, property managers and workplaces.