Terence Acuna
Student -
(1)
3
Portals

Skills

Business statistics 1 Teaching 1

Achievements

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Recent projects

Work experience

Warehoue and Pipeyard Associate
Arrow Reload Systems Inc.
May 2023 - September 2023

-Participated in the loading of polymer to various trailer types (Pneumatic, Curtain side) as well as de-stuffing of pipe from seacans while strictly following SOP’s.
-Notified management of low inventory levels of products needed for day-to-day operations as well as damaged inventory.
-Assisted in transporting product with a forklift to staging areas.

Warehouse and Logistics Intern
Arrow Reload Systems Inc.
May 2022 - January 2023

-Provided day-to-day customer service to the supply chain manager of a partner company, ensuring inquiries, questions and other information requests were tended to within a timely manner.
-Used SAP daily to process outbound transactions, create paperwork for drivers, receive inbounding products and upload proof of deliveries for when customers receive orders.
-Managed paperwork flow of important documents: Bill of Ladings, Safety data sheets, Shipping/Receiving Documents and Proof of Deliveries, ensuring proper procedures were met
-Collaborated with the project and supply chain manager to coordinate a suitable loading schedule for outbound deliveries averaging 60,000kgs-150,000 kgs daily during peak season (May-October).
-Developed strong working relationships with dispatchers, managers, supervisors and partners, improving communication and coordination for the loading/planning of outbound deliveries.
-Produced spreadsheets and physical labels, including quantity, batch numbers and location, organizing 250+ mixed CNRL material and 200+ Texcan reels to simplify inventory management processes.

Crew Trainer
McDonalds
September 2020 - May 2022

-Maintained the drive-thru time quota and decreased daily average service times by 20% in the kitchen.
-Guided and trained 10+ new staff with proper procedures to reduce errors ensuring quality control and minimization of lost inventory.
-Supervised up to 5 kitchen members, leading and effectively collaborating with all team members to ensure processes move coherently and all shift work duties are accomplished.
-Reduced losses by 20-30 dollars per shift by providing proper instruction to staff regarding cooking adequate and accurate volumes of specific food products.
-Unloaded and stocked 250-500 items of inventory during weekly delivery dates and ensured the correct quantities of specific goods and items were delivered.
-Engaged with new customers to promote positive guest relations and resolve customer issues/conflicts.

Sneaker Reseller
Self employment
August 2020 - January 2021

-Procured high in demand sneakers from marketplaces such as Kijiji and Facebook marketplace while comparing prices and quality from different available sellers.
-Developed negotiating skills and effectively communicated with customers to gather adequate stock and inventory while improving customer relations.
-Analyzed sneaker market trends to determine which sneakers will be most profitable according to trends and popularity.
-Sold 15 units of merchandise for total revenue of $2500 and an ROI of 135%.

Education

Bachelor of Commer, Supply Chain Management
Grant MacEwan University
September 2021 - Current