I worked on designing and implementing an integrated Patient Care Management System for a growing healthcare services provider. The primary objective of the project was to centralize patient information, streamline appointment scheduling, and enhance patient engagement. We leveraged Salesforce to provide healthcare staff, doctors, and administrators with a 360-degree view of each patient’s health journey, ultimately improving operational efficiency and patient satisfaction

The data migration project involves transferring critical business data from a legacy system to Salesforce to improve operational efficiency, enhance data accessibility, and modernize workflows. This process includes data assessment, cleansing, mapping, extraction, transformation, loading, and validation to ensure data integrity. The goal is to provide a seamless transition with minimal disruption to operations while leveraging Salesforce's advanced features for business growth.

Analyzed Bike shop sales data for 2022-2023 to identify trends, customer segments and opportunities for sales growth.
Results:
Seasonality- highlighted seasonal trends in bike sales, pinpointing peak sales period.
Product Performance- Identified top-selling product categories and models, as well as potential areas for product mix optimization.
Customer Insights- Uncovered key customer segments with distinct purchasing habits, enabling targeted market campaigns.
Impact:
- Increased sales of high margin accessories by 10% through targeted promotions.
- Provided data-driven recommendations to optimize inventory management and product offerings based on seasonal trends and top selling items.
Tools and Technologies: Microsoft Excel, SQL, Python and Tableau