

- Location
- Toronto, Ontario, Canada
- Bio
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Michelle strongly believes that human beings are ever-evolving and are filled with infinite potential. She values the influence of coaches and mentors and credits them for the many transformations she has experienced in her life’s journey.
Michelle has over 25 years of experience providing leadership in the non-profit sector before transitioning into corporate Human Resources.Michelle holds a Master's Degree from the University of Toronto OISE (Leadership, Adult & Higher Education). She holds certificates in Human Resources, Human Services Leadership & Management, and School Guidance & Counselling.
Michelle received her Brief Coaching Training at the University of Toronto OISE School of Continued Studies, under the tutorage of a leading expert in the field of Solution Focused Conversations, Dr. Haesun Moon, Ph.D. Michelle has the privilege' of continued mentorship from Dr. Moon over her years of practice. - Community Partners
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Toronto, Ontario, Canada
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- Categories
- Lead generation Marketing strategy Product or service launch Search engine optimization Social work
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Recent projects

Mindful Reach: Marketing Campaign for Mental Health Training
Norgus Coaching Training & Consulting aims to expand its reach and impact by launching a comprehensive marketing campaign for its mental health training programs. The objective is to increase awareness and enrollment in these programs, which are designed to equip individuals with essential skills for mental well-being. The project will focus on creating a cohesive marketing strategy that leverages digital platforms, social media, and traditional marketing channels. The team will conduct market research to identify target demographics and tailor messaging that resonates with potential clients. By applying classroom knowledge of marketing principles, students will develop a campaign that highlights the unique benefits of Norgus's training programs, ultimately enhancing the company's visibility and reputation in the mental health sector.

Design Workshop on Solution-Focused Strategies in Case Management
The goal of this project is to design a workshop for Norgus Coaching Training & Consulting that focuses on solution-focused strategies in case management. The workshop should provide Human Services organizations with the tools and strategies to build the capacity of their teams, and to have more meaningful, positive conversations with clients.

Design for a Small Human Services Coaching and Training Business
As a B2C company, our primary goal is to create services that are closely aligned with our market segment’s wants and needs, so that we can maximize our sales. We are a recent start-up that needs a solid plan to launch our services. We need a solid business plan that includes the capacity to offer online learning to customers and a clear strategy to upscale our services and position us to target Canadian Markets and expand within 3-5 years to the international (Caribbean) market. Tasks may involve: Creating a solid business plan for the company Proposing a marketing strategy using multiple modalities that are aligned with our target customers Proposing upscaling opportunities

HR Coaching and Consulting for Norgus Coaching Training & Consulting
The goal of this project is to create different roles, job postings, interview questions, job descriptions and salary for a small start-up HR coaching and consulting business. This business is called Norgus Coaching Training & Consulting and specializes in supporting Human Services organizations to build the capacity of their teams, and to have more meaningful, positive conversations with clients, especially those who feel stuck and need additional support to move toward their desired goals.